At Shaynis we understand that circumstances may change and you may need to cancel your order.

We have a flexible cancellation policy to accommodate such situations. Please note the following information:

Order Cancellation/Change Information: you have the option to cancel or change your order within 6 hours of placing the order. This time frame allows us to process and ship orders efficiently.

Cancellation/Change Information Process: If you wish to cancel or change your order, please contact our customer service team as soon as possible. You can reach us at support@shainys.com. Please provide your order number and relevant details so that we can process your order quickly and correctly.

Shipped orders: If your order has already been shipped, we cannot cancel it directly. In this case, we kindly ask you to receive the package as planned.